Privacy Policy

(Last Updated At: 21st July 2024)

Baandhani Fashion is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.baandhanifashion.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Shopify Payments, Pay U Money, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

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2. Use of Your Information

We prioritize your privacy and strive to use your information only in ways that enhance your shopping experience with us. Here’s how we utilize the information we collect:

  1. To Process Transactions: We use your financial and personal information to process payments, fulfill orders, and deliver purchased products to you. We may use this information to manage your orders, returns, and exchanges.
  2. To Provide Customer Support: We use your information to respond to your inquiries, support requests, and feedback. We may contact you via email or phone to provide assistance regarding your orders or account.
  3. To Personalize Your Experience: We analyze your preferences and shopping history to provide personalized product recommendations and tailored marketing content. We may use your demographic information to better understand our customer base and improve our services.
  4. To Improve Our Website and Services: We use the information to analyze site usage, track user trends, and enhance the functionality and user experience of our website. We may conduct surveys and collect feedback to improve our products, services, and overall customer experience.
  5. To Send Periodic Emails and Marketing Communications: We may use your email address to send you information about your order, updates on new products, promotions, and exclusive offers. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions included in each email or by contacting us directly.
  6. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. We may disclose your information to law enforcement agencies or authorities if required by law.
  7. To Prevent Fraud and Ensure Security: We use your information to monitor and prevent fraudulent activities, unauthorized transactions, and other illegal activities. We implement security measures to protect your information and ensure the security of our website.
  8. To Conduct Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the relevant third party involved in the transaction.

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3. Disclosure of Your Information

At Baandhani Fashion, we value your privacy and are committed to protecting your personal information. We only disclose your information under specific circumstances as outlined below:

  1. To Third-Party Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  2. To Comply with Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes sharing information to comply with legal obligations, to protect and defend our rights or property, and to prevent or investigate possible wrongdoing in connection with the Site.
  3. In Case of Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such cases, we will ensure that the acquiring organization agrees to protect your information in accordance with this Privacy Policy.
  4. With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
  5. To Protect Rights and Prevent Fraud: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms and conditions, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  6. To Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you. However, we do not share your personal information with these third-party advertisers without your consent.
  7. To Affiliates and Business Partners: We may disclose your information to our affiliates (entities that we control, are controlled by, or are under common control with us) and business partners to offer you certain products, services, or promotions. These affiliates and business partners will be required to honor this Privacy Policy.

Safeguarding Your Information

While we strive to protect your personal information, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. However, we take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

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4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, accounting, or reporting requirements. If you request to delete your personal information, we will delete it within a reasonable timeframe, unless we are legally required to retain certain data.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

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7. Third-Party Websites

Our Shopify store may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policy of any third-party website you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes to this policy, we will notify you by posting a notice on our website or by sending you an email notification.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us.