Frequent Questions and Answers
1. What types of jewellery do you offer?
At Baandhani Fashion, we specialize in ethnic Rajputi jewelry. Our collection includes traditional Rajputi necklaces, earrings, bangles, rings, and more, all crafted to reflect the rich cultural heritage of Rajputi designs.
2. How can I place an order?
You can easily place an order through our online store. Browse our Rajputi jewelry collection, select your desired items, and follow the checkout process. If you encounter any issues or need assistance, our customer support team is here to help.
3. What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), as well as online payment options like Google Pay and Phone Pay. For the complete list of accepted payment methods, please refer to our checkout page.4. How do I track my order?
After your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment. You can also track your order status by logging into your account on our website.
5. What is your return and exchange policy?
We offer a return and exchange policy within 7 days of purchase. Items must be returned in their original condition and packaging. For more details on how to return or exchange items, please visit our Return Policy page or contact our customer support team.
6. Do you offer international shipping?
Currently, we offer shipping within India only. For information about shipping options and delivery times within India, please check our Shipping Policy page.
7. How can I contact customer support?
You can reach our customer support team via email at baandhanifashion@gmail.com. We aim to respond to all inquiries within 48 hours. For urgent matters, please feel free to contact us via phone at +91-88153 10185
8. Is my personal information secure?
Absolutely. We prioritize the security of your personal information. Our website uses SSL encryption to protect your data, and we follow strict privacy practices to ensure your information is kept safe.
9. Can I customize or order bespoke jewelry?
Currently, we offer a curated collection of Rajputi jewelry and do not offer customization or bespoke services. Please check our collection to find the perfect piece for you.
10. Where is your store located?
As we operate exclusively online, we do not have a physical store location. All our jewelry is available for purchase through our Website and Instagram.